Bloomers CRM - FAQ - Purchase/Support

How do I purchase a Bloomers CRM database?

Complete the online Request Form, email crm@bloomers.net.au or call 08 8223 1127 and a Bloomers representative will discuss your needs. A proposal will be compiled and sent to you, and if you decide to purchase, a tax invoice will be provided. Invoices can be paid by cheque or EFT into Bloomers account (details can be found on the invoice). Once payment of the invoice has been received, a Bloomers representative will email your license details, user name and password to you, and dispatch the Bloomers CRM, within 48 hours.

How will I be notified about future updates?

By purchasing the ongoing annual support contract you will be sent information on all upgrade versions as they are released. It is our recommendation that you install these upgrades to ensure your copy of Bloomers CRM has the latest product enhancements.

Will future upgrades affect my existing data?

No, your client records will remain in your database. Any future upgrades will simply enhance the functionality of the software, not change the content.

What happens if I need some assistance?

Bloomers CRM comes with a comprehensive user guide built into the help function for any quick reference and troubleshooting. Telephone and email help desk support during business hours is included as a part of the ongoing annual support contract.